Up to 40% off your PGE bill
CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. Simply complete the online CARE/FERA enrollment form and we'll let you know if you're eligible.
- California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
- Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
Please note: Tenants of sub-metered residential facilities cannot apply through the CARE/FERA online application. Please use the CARE/FERA Sub-metered Residential application.
Find mail-in forms plus Spanish, Chinese and Vietnamese applications under "Complete an application," below.
Already enrolled in the CARE or FERA program?
Renew now if you’ve received a renewal request. You may also renew if you’re within 90 days of the date your current enrollment expires.
Post-enrollment verification request
As a CARE or FERA participant, you may need to verify that you are eligible. If you received a letter from us to verify your income or participation in certain public assistance programs, you must respond to continue receiving your monthly bill discount. If we do not hear from you by the date specified in the letter, your discount will be removed.
Find more information on how to complete the process and submit your documentation.
Find out if you’re eligible
Review the guidelines below to see if you qualify.
- CARE – Discount on gas and electric rates
- FERA – Discount on electric rates only for households of 3 or more people
Total gross annual household income*
COVID-19 NOTE: Household income is calculated as your income as of the date you apply. Your income eligibility is based on current earnings of all persons living in your household going forward. It is not based on your past income, so if you have had a change in circumstances such as job loss or decreased wages, you may now qualify.
You may also qualify for CARE based on participation in certain public assistance programs. See the list of qualifying programs.
Number of people in household | CARE | FERA |
1-2 | $36,620 or less | Not eligible |
3 | $46,060 or less | $46,061–$57,575 |
4 | $55,500 or less | $55,501–$69,375 |
5 | $64,940 or less | $64,941–$81,175 |
6 | $74,380 or less | $74,381–$92,975 |
7 | $83,820 or less | $83,821–$104,775 |
8 | $93,260 or less | $93,261–$116,575 |
9 | $102,700 or less | $102,701–$128,375 |
10 | $112,140 or less | $112,141–$140,175 |
Each additional person, add | $9,440 | $9,440–$11,800 |
- Before taxes based on current income sources. Table data applies to residential, single-family customers. Income Guidelines are valid through 05/31/23.
Participation in certain public assistance programs
- You may also qualify for CARE based on participation in certain public assistance programs. Review a list of qualifying programs.
- FERA eligibility is based on household size and income only. Review full program guidelines.
Complete an application (multiple languages)
It takes only a few minutes to fill out. No proof of income is necessary and your answers are confidential. For the quickest turnaround time, use our online application. Please note: Tenants of sub-metered residential facilities cannot apply through the CARE/FERA online application. Please use the CARE/FERA Sub-metered Residential application.
Residential sub-metered and group-resident facilities applications
Get more information
Use these resources for more information.
CARE
FERA