Balance Requirement
Applicants must have an outstanding balance on their utility bill of at least $100.
Senior Citizens, age 62 and over, must have an outstanding balance of at least $50.
If a customer’s past-due amount when they apply is over $2,000, the application will be denied. The past-due amount is determined by utility account review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.
Maximum Grant
The maximum grant amount an applicant may receive is $1,000.
Applicants can only receive a grant once every 12 months.
Grants can only be used to pay past due amounts.
Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
Additional Guidelines
All applicants must provide verification of income.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service.
Accounts that are in Section 8 or Government Subsidized housing may be eligible.
Name on account must be that of an adult who is currently living in the home.
Customers who have multiple utility accounts can only receive one grant per year.
Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Grants cannot be used to pay on closed accounts or transferred balances.
Income Guidelines
Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.
Household Size | 200% Monthly(at or below) | 200% Yearly(at or below) |
1 | $3,287 | $39,440 |
2 | $3,287 | $39,440 |
3 | $4,143 | $49,720 |
4 | $5,000 | $60,000 |
5 | $5,857 | $70,280 |
6 | $6,713 | $80,560 |
7 | $7,570 | $90,840 |
8 | $8,427 | $101,120 |
Each add’l add | $857 | $10,280 |
Income should be before taxes and based on current income sources. Valid through May 31, 2024.
How To Apply
Eligible PG&E customers may be able to complete portions of their application through our online MyApp portal.
The REACH Program also partners with a network of Community Based Organizations. These dedicated agencies provide application intake services for customers. Find an agency in your area with Dollar Energy Fund’s Agency Finder.