Scribe — automatic step-by-step how-to guides
What it is: Scribe is a Chrome extension and desktop app that watches you complete a task on your computer, then automatically builds a visual, step-by-step guide with screenshots, click annotations, and text instructions. Useful for training volunteers, onboarding staff, documenting internal processes, or making client-facing guides (signing up for CalFresh, filing taxes, applying for housing, etc.).
Plans (verified May 2026, scribe.com/pricing)
- Basic — free. Records web apps only (Chrome extension). Shareable links, basic editing. Good for most nonprofit how-tos that live in a browser.
- Pro Personal — $25–29/seat/month. Adds desktop and mobile capture, custom branding, screenshot editing (blur sensitive info).
- Pro Team — $13–17/seat/month, 5-seat minimum. Team collaboration, comments.
- Enterprise — custom. SSO, auto-redaction of PII/PHI, multi-team admin.
No nonprofit discount is listed on their pricing page. Worth emailing them if you want a Team or Pro seat — many SaaS vendors will discount for a 501(c)(3) on request.
How to use the free plan
- Install the Scribe Chrome extension and create a free account.
- Click the Scribe icon in your browser toolbar and press the red Record button.
- Click through the steps of whatever task you're documenting (e.g., creating a Gmail account, applying for Lifeline, uploading a document to a benefits portal).
- Press Complete Recording. Scribe opens the finished guide in a new tab with screenshots, click markers, and auto-generated step text.
- Edit the title, description, and step wording — Scribe's auto text is terse and often needs a sentence of plain-language context.
- Click Copy Link to share, or embed in a Notion page / Google Doc.
When the free plan isn't enough
Free is web-only. If you need to document a desktop app (Microsoft Word, QuickBooks, a Windows installer) or a phone app, you need Pro Personal at $25–29/seat/month. For a small nonprofit, one Pro seat shared by whoever maintains the guides is usually sufficient.
Alternatives
- Loom — video walkthroughs instead of step-by-step screenshots. Free plan available.
- Tango — direct competitor to Scribe, similar free tier, also web-focused.
- Native screenshot + Google Doc — free, more work, but no account needed and no third party gets a copy of your clicks.
Source: scribe.com/pricing, verified 2026-05-17. Original article reference: Lifehacker, 2023.